Stormtech Associate Handbook California

Associates who are regularly required to use their personal cell phone for work may be eligible for a $75 USD per month stipend on their pay cheque. It’s intended to cover the work-related portion of an associate’s personal cell phone bill. This stipend is at the discretion of the associate’s department head. Associates remain fully responsible for their personal device and phone plan, including any overage charges. Stormtech does not reimburse the cost of purchasing, repairing, or replacing personal cell phones. Associates must report loss or theft of personal devices to IT immediately, if the device had access to company information like email or files. Company Devices • Associates are expected to respect and protect company devices. This includes company-issued computers, tablets, and any other electronic equipment. They remain the property of Stormtech and must be returned at the end of employment. • Associates who need a computer will be assigned a desktop computer (PC or Mac depending on role). With manager approval, associates who regularly work remotely may instead be assigned a laptop. Employees will not be assigned more than one computer. • Associates are expected to take reasonable precautions against loss, theft, and damage of company devices. Any loss, damage, or theft of company-provided devices must be reported to IT immediately. Software and Equipment Purchases • Computer equipment and software / tools (including web-based software subscriptions) must be requested through helpdesk@stormtech.ca. Departments should not purchase their own hardware or software. • This policy allows Stormtech to leverage preferred pricing, use consistent tools, manage licenses centrally, and retain access to company data if an associate leaves. Monitoring and Privacy In accordance with industry standards, Stormtech monitors and logs all internet usage on company-provided devices and networks and will review on suspicion of improper use. Monitoring includes what websites are visited and duration of visits. • Corporate emails, messages, and files are considered the property of the company, and Stormtech reserves the right to access them if necessary. Stormtech will not access an associate’s corporate email, messages, or files without valid business reason and approval from an executive. • Stormtech uses software to monitor and secure company-provided devices. Associates are not allowed to uninstall, deactivate, or try to modify settings on monitoring and security systems. Monitoring includes device location, connection logs, installed software, device performance data, and security data such as anti-virus status. • Stormtech uses software to screen capture the Customer Service department for training purposes only. No other departments will have screen captured turned on without associates being notified first. • Stormtech helpdesk uses remote desktop software to troubleshoot issues and help associates with computer problems. This software allows helpdesk to view the screen of an associate and remotely control their computer. Associates will always be notified before a device is accessed remotely. Passwords Associates are responsible for choosing strong passwords and protecting their personal logins from unauthorized parties. • Associates may not share their personal login information with anyone, including co-workers, managers, or IT. Everyone who needs access to a system will receive their own login. • Passwords should be reasonably complex and difficult to guess.

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